ARRI DigitalGeneral CategoryGeneral Discussionweb download issue
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mkliu
Newbie
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Posts: 2


« on: October 28, 2012, 11:24:10 PM »

Hi Everyone,

I'd like to download the  SUP7.0 for evaluation, however the system return a message saying "insufficient permission" .
Is there are help from the admin?

many thanks
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Michael Borenstein
Digital Service Manager, Arri Inc.
Hero Member
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Posts: 838



« Reply #1 on: October 29, 2012, 10:47:01 PM »

Hello,

Have you registered with the Arri.com site?  if so, and password recovery doesn't work, please email service@arri.com and they should be able to sort you out. 

Regards
Mike
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Michael Borenstein
Digital Service Manager, Arri Inc.

mkliu
Newbie
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Posts: 2


« Reply #2 on: October 30, 2012, 02:51:50 AM »

Hi Michael,

thanks for your reply. I registered with the arri.com which without any problem to login. However, the system return a message saying "insufficient permission" when I try to download the SUP for instance. Will sort out with the arri service. thx
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Michael Borenstein
Digital Service Manager, Arri Inc.
Hero Member
*****
Posts: 838



« Reply #3 on: October 30, 2012, 05:17:53 AM »

No problem.  Let me know if you need further assistance.  I'm more than happy to help in any way I can.

Regards
Mike
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Michael Borenstein
Digital Service Manager, Arri Inc.

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