ARRI DigitalGeneral CategoryTechnical"Dead - drop frame" issue.
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Dief
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Posts: 2

Wiktor Roch Dobraczynski
« on: May 21, 2012, 10:39:20 AM »
We had encountered small issue with our footage, it shows for a frame or two in two different clips (from the same day but from different cards). The problem is surely in recording, not in backup or data copy. We previewed the clip from the camera after the clip was shoot.

Has anyone encountered similar problem ?

We are suspecting corrupted cards which could be associated with the high humidity we encountered the day before.

Specs of the camera:

Arri Alexa
R2B1
firmware : 6.0


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« Last Edit: May 21, 2012, 10:50:57 AM by Dief » Logged

Guenter N.
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Posts: 362



WWW
« Reply #1 on: May 21, 2012, 12:01:07 PM »
Do you know if the cards were erased or quick formatted?
If they were only quick formatted I would suggest to try to do a full erase.
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Guenter Noesner
Technical Sales,
ARRI Inc. NY

Michael Borenstein
Digital Service Manager, Arri Inc.
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Posts: 821
« Reply #2 on: May 21, 2012, 12:12:57 PM »
Dief,

Please contact me directly and we can discuss your options here.  You can email me at mborenstein@arri.com or call the main office and at 818-841-7070.

Regards
Mike
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Michael Borenstein
Digital Service Manager, Arri Inc.

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